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The First Port of Call

September 21, 2012 – 4:59 pm5 Comments

By JewishCare Staff, Sydney

JewishCare aims to be the first port of call for members of the Jewish community in need, yet many people are unaware of the services JewishCare Sydney has to offer.  This article aims to increase the awareness of available services to the community.

It is fundamentally a Jewish concept – of making sure marginalised members of the Jewish community have their basic needs looked after.  To the Jewish Community, this is a social priority.  It follows that the Jewish community are made aware of the existence of JewishCare and the range of services offered to Jewish community members in need.

Many of the  services we access/help clients access such as meals, counselling and family dispute resolution are also offered by secular organisations to the wider secular community.  Nevertheless JewishCare’s existence is premised on the need for specialists with a deeper understanding of the unique needs of the Jewish Community.   For example, we are aware that many members of the community keep Shabbat and only eat kosher food, so we distribute available resources with this consideration in mind.  We can also offer a compassionate, quality service to Holocaust survivors,  aged community members, people with disabilities and those who have a range of other needs .

Furthermore, it can be challenging for some community members to communicate their needs with local housing providers, Centrelink and other service providers.   JewishCare case workers are advocates for their clients by liaising with such organisations.  They ensure  clients are afforded the benefits to which they are entitled through JewishCare or an external provider.

We are available for Jewish community members of all ages.  For example, there are dedicated teams providing care for the aged and intellectually disabled.   We also have caseworkers and a dedicated youth counsellor for children and adolescents.  The Big Brother/Big Sister and mentoring programs are available for younger clients in need of a role model/older buddy to guide them through a challenging time.

Furthermore, JewishCare is extremely privileged to have an extensive network of volunteers who are supporting these programs or provide support and assistance as needed.   We are always looking for volunteers so talk to us and please ‘like’ us on Facebook if you want to hear about what’s happening.

You can contact us for further information on 1300 133 660 or for any referrals to our services.

Below is listed some of the services we help clients access.

  • Case management
  • Family support services
  • Domestic Violence support
  • Disability services
  • Aged services
  • Mental health team
  • Volunteer services
  • Psycho-social groups
  • Big Brother/ Big sister / youth mentoring
  • Counselling
  • Grief counselling
  • Meal and clothing assistance
  • Housing
  • Family dispute resolution
  • Respite services

Please note that each JewishCare, while having similar function and purpose, is a separate, independently run organisation. The information and contact details above apply to JewishCare Sydney.

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  • PM123 says:

    Question to Jewish Care Staff : If I needed $100 to pay for out of pocket expenses for an operation, could Jewish Care help me? I am not a Holocaust survivor and live in Melbourne.

  •  @PM123
    Thanks for the question PM.   As you live in Melbourne you will need to contact the Melbourne JewishCare on (03) 8517 5999 to see if this is something the Melbourne JewishCare provide.   As we are JewishCare Sydney, we cannot advise on what their processes are.
    As a matter of interest- if you were in Sydney, we would respond as such…  We recognise that medical procedures can be too costly for many in the community.  In considering how we may assist you, we may consider such issues as what the operation was for, your financial situation and what insurance/Medicare contributes towards the operation.  Each individual is however, assessed on a case by case basis.  You would need to call us up and come in for a proper assessment.  It is important to recognise that while proper diligence is necessary to assess each case, the process can be expedited in times of crisis.
    Have a good Shabbat and yom tov.

  • PM123 says:

    The answer is ‘no’. Anyone surprised?

  • frosh says:

     @PM123 This is not the forum for asking for money. If you are in need, you should privately contact the Melbourne office, as directed in the article, rather than making anonymous requests on a public online forum.

  • PM123 says:

     @frosh Sorry for the confusion. I am not after money. I am trying to point out that, as far as I know, Jewish Care, a multi-million dollar ‘business’, does not give out money to people, including the example I gave.

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